Delivery

UK DELIVERY OPTIONS
STANDARD £4

Free on all orders over £15
Delivery within 3 - 7 working days

NEXT DAY £7

Order before midday, and receive your order the next working day

NEXT DAY BEFORE NOON £10

Order before midday, and receive your order on the morning of the next working day

EUROPEAN DELIVERY OPTIONS
EUROPE £5

Free on all orders over £35
Delivery within 7 - 10 working days

EVE LOM offer European delivery to: Austria, Armenia, Andorra, Albania, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungry, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine.

REST OF THE WORLD DELIVERY OPTIONS
REST OF THE WORLD £12

Free on all orders over £60
Delivery within 21 working days

For delivery to China please purchase from www.evelom-cn.com

SHIPPING POLICIES

Enjoy complimentary gift wrap on every order.

Deliveries can be made worldwide. If you have a question about delivery we will advise you if you call our Customer Services team on +44 (0) 20 8740 2076.

UK DELIVERY TERMS
  • Our STANDARD delivery service is available for all addresses within the UK. Our NEXT DAY, NEXT DAY BEFORE NOON and SATURDAY MORNING delivery services are available for all UK mainland addresses excluding the Scottish Highlands.
  • Please note that working days exclude Saturdays, Sundays and English Bank holidays.
  • As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses.
  • Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you have specified delivery to more than one address when placing your order, there is a separate charge for each destination address.
  • Any delivery timescales are indicative only.
EUROPEAN AND REST OF THE WORLD DELIVERY TERMS
  • Please note that working days exclude Saturdays, Sundays and English Bank holidays.
  • EVE LOM will not deliver to PO Box addresses.
  • Please be aware that deliveries outside of the UK maybe subject to customs, regulatory or legal restrictions. To comply with local legislation you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply. We are unable to accept any responsibility for any charges incurred and are unable to offer any assistance or advice. We advise that you check with your local customs agent before placing an order.
  • International parcels cannot exceed 2kg.
  • All our parcels require a signature upon delivery.
  • All prices shown include VAT (where applicable). The total for your order is confirmed at checkout, before you proceed to pay and complete your order. UK VAT will be removed and your local taxes, duties and charges will be added.
  • In line with our new pricing policy prices may be displayed at a higher or lower price than previously stated.
  • Any delivery timescales are indicative only.
INSPECTION

You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

SECURITY CHECKS

Subject to security checks, your order maybe delayed. We apologise in advance for any inconvenience this may cause.

GIFT WRAPPING

If you'd like to send your order as a gift, you can choose to have it gift wrapped at the delivery options stage of the ordering process. You'll then be offered the opportunity to add a gift note with a personal message. If you select the gift wrap option, those items which are not already gift boxed will be presented in our signature gift packaging.

To find out more about deliveries to the UK, Channel Islands and anywhere in the world, please contact our customer services team +44 (0) 20 8740 2076.